Terms and conditions
Privacy Notice
Animal Planet Pets SA and Retail Associates are committed to ensure that
your privacy is protected. This privacy notice explains how
animalplanetpets.co.za uses and protects any information that you provide
when using our website. You can be assured that any information that you
provide to us when using this website will be used in accordance with this
privacy notice. We may update this privacy notice from time to time by
updating this page.
General Terms
The www.animaplanetpets.co.za website is owned and operated by Retail
Associates a company registered in the Republic of South Africa, with
company registration number 1998/010813/07 Unit 002 Building 4B,
Growthpoint Industrial Estate, 1 Bell Street, Meadowdale, Germiston, 1609,
South Africa.
In terms of S11 of the Electronic Communications and Transactions Act (ECT)
25 of 2002 and the common law of contract, these terms and conditions are
valid, binding and enforceable against all persons that access the
animalplanetpets.co.za website.
Users may browse or use our website for your own personal, private,
educational, non-commercial and information purposes only. No other use is
permitted without our express prior written consent.
The unauthorized use, copying, reproduction, variation, modification or
distribution of any content of this website, or the uploading of any unlawful or
damaging information or viral software, or any other activity that is harmful to
our website and/or our customers strictly prohibited.
The use of our website, and this agreement is governed by the laws of South
Africa. Residents and non-residents alike may use our website to browse or to
make online purchases, on the understanding that the use of this site is limited
to delivery addresses within South Africa.
We reserve the right to restrict, suspend or terminate your use of our website
or any part thereof in the event of unauthorized use, or in cases where we
believe that the information supplied by you is false, incomplete or intended to
be used for illegal purposes.
We reserve the right to terminate our website at any time, without prior notice.
Information that we collect
We collect the following information:
name
contact information including mobile number, email address, physical
address
other relevant demographic info such as pets’ names and details,
previous purchases, preferences and interests
other information relevant to us such as customer satisfaction,
complaints, and reviews
We do also collect cookies, please see below the list of cookies.
What we do with the information we gather
We us the information provided by you to better understand your needs and to
enable us to provide you with a superior experience. Some of the key reasons
being:
Internal record keeping.
We use the information to improve both our products and services, as
well as our pricing and availability of these items.
We may occasional send promotional newsletters about useful topics of
interest, new products, special offers or other information which we
think may be useful to you. Our newsletters are sent to you using the
email address that you have provided to us. Please note: It is possible
to opt-in/out to receive our Newsletters. Please refer to our Email
privacy statement below also.
We may use the information provided to customize our website
according to your preferences.
From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email or mobile
phone.
We will not contact you if you have not given us permission to do so.
Security
The security of your information is one of our key commitments. We have put
suitable physical, electronic and managerial procedures in place to secure the
information we collect online.
Links to other websites
The animalplanetpets.co.za website may contain links to other websites of
interest, for example to the manufacturer of a particular item advertised. Once
you use one of these links please note that we no longer have any control or
responsibility with respect to the website you are then viewing. You should
exercise reasonable caution on any website you are viewing and review the
privacy policy of the applicable website should you have any query or
concern.
Cookies
A cookie is a small file which asks permission to be placed on your computer's
hard drive. Once you agree, the file is added and the cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps
us analyse data about web page traffic and improve our website in order to
tailor it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us. You can choose to accept or decline
cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.
Email privacy statement
If you receive an email from us this means that;
1. Your email address is listed with us, as part of your registration on our
website or you have an existing relationship with us.
2. Your email address has been shared with us as someone who has
provided their email address to us with the express permission to
receive information regarding Animal Planet Pets, our products and
services and other information in the future.
We endeavour not to abuse your trust, and we aim to limit the frequency of
our emails appropriately.
We will not share, sell, or rent any personal information to anyone outside
unless ordered to do so by a court of law. The Information submitted to us is
only made available to those of our employees who manage this this
information for purposes of providing you with a necessary service, or
communication to you.
It is possible for you to request details of the personal information that we hold
about you under the Data Protection Act 1998. If you would like a copy of the
information held on you please write to rob@evogroupsa.com. A small fee will
be payable, commensurate to the cost of retrieval of the requested personal
information.
Animal Planet Pets SA and Retail Associates are committed to ensure that
your privacy is protected. This privacy notice explains how
animalplanetpets.co.za uses and protects any information that you provide
when using our website. You can be assured that any information that you
provide to us when using this website will be used in accordance with this
privacy notice. We may update this privacy notice from time to time by
updating this page.
General Terms
The www.animaplanetpets.co.za website is owned and operated by Retail
Associates a company registered in the Republic of South Africa, with
company registration number 1998/010813/07 Unit 002 Building 4B,
Growthpoint Industrial Estate, 1 Bell Street, Meadowdale, Germiston, 1609,
South Africa.
In terms of S11 of the Electronic Communications and Transactions Act (ECT)
25 of 2002 and the common law of contract, these terms and conditions are
valid, binding and enforceable against all persons that access the
animalplanetpets.co.za website.
Users may browse or use our website for your own personal, private,
educational, non-commercial and information purposes only. No other use is
permitted without our express prior written consent.
The unauthorized use, copying, reproduction, variation, modification or
distribution of any content of this website, or the uploading of any unlawful or
damaging information or viral software, or any other activity that is harmful to
our website and/or our customers strictly prohibited.
The use of our website, and this agreement is governed by the laws of South
Africa. Residents and non-residents alike may use our website to browse or to
make online purchases, on the understanding that the use of this site is limited
to delivery addresses within South Africa.
We reserve the right to restrict, suspend or terminate your use of our website
or any part thereof in the event of unauthorized use, or in cases where we
believe that the information supplied by you is false, incomplete or intended to
be used for illegal purposes.
We reserve the right to terminate our website at any time, without prior notice.
Information that we collect
We collect the following information:
name
contact information including mobile number, email address, physical
address
other relevant demographic info such as pets’ names and details,
previous purchases, preferences and interests
other information relevant to us such as customer satisfaction,
complaints, and reviews
We do also collect cookies, please see below the list of cookies.
What we do with the information we gather
We us the information provided by you to better understand your needs and to
enable us to provide you with a superior experience. Some of the key reasons
being:
Internal record keeping.
We use the information to improve both our products and services, as
well as our pricing and availability of these items.
We may occasional send promotional newsletters about useful topics of
interest, new products, special offers or other information which we
think may be useful to you. Our newsletters are sent to you using the
email address that you have provided to us. Please note: It is possible
to opt-in/out to receive our Newsletters. Please refer to our Email
privacy statement below also.
We may use the information provided to customize our website
according to your preferences.
From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email or mobile
phone.
We will not contact you if you have not given us permission to do so.
Security
The security of your information is one of our key commitments. We have put
suitable physical, electronic and managerial procedures in place to secure the
information we collect online.
Links to other websites
The animalplanetpets.co.za website may contain links to other websites of
interest, for example to the manufacturer of a particular item advertised. Once
you use one of these links please note that we no longer have any control or
responsibility with respect to the website you are then viewing. You should
exercise reasonable caution on any website you are viewing and review the
privacy policy of the applicable website should you have any query or
concern.
Cookies
A cookie is a small file which asks permission to be placed on your computer's
hard drive. Once you agree, the file is added and the cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps
us analyse data about web page traffic and improve our website in order to
tailor it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us. You can choose to accept or decline
cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.
Email privacy statement
If you receive an email from us this means that;
1. Your email address is listed with us, as part of your registration on our
website or you have an existing relationship with us.
2. Your email address has been shared with us as someone who has
provided their email address to us with the express permission to
receive information regarding Animal Planet Pets, our products and
services and other information in the future.
We endeavour not to abuse your trust, and we aim to limit the frequency of
our emails appropriately.
We will not share, sell, or rent any personal information to anyone outside
unless ordered to do so by a court of law. The Information submitted to us is
only made available to those of our employees who manage this this
information for purposes of providing you with a necessary service, or
communication to you.
It is possible for you to request details of the personal information that we hold
about you under the Data Protection Act 1998. If you would like a copy of the
information held on you please write to rob@evogroupsa.com. A small fee will
be payable, commensurate to the cost of retrieval of the requested personal
information.
